Cancellation Policy -

Cancellation Policy

Beachside Physiotherapy and Psychology schedule appointments based on clients needs to achieve a great outcome for our clients. Late cancellations, DNAs and late notice reschedules place enormous financial strain on the business, impacts therapists income and hugely affects client outcomes.
Cancellation Type Fee
Physio cancellation within 12 hrs of appointment 100% of appointment fee
Psychology cancellation within 24 hrs of appointment 100% of appointment fee
Class cancellation within 12 hrs of class 100% of appointment fee
Late Cancellation and client reschedules within 3 days $0.00
Non attendance 100% of appointment fee
Reminder texts

We endeavour to send reminder texts to every client. Occasionally this may not happen. Ultimately it is the responsibility of the client to attend the appointment he/she made. “I didn’t receive a text” is not an excuse for a missed appointment.

We truly appreciate your understanding and thank you for choosing Beachside Physiotherapy and Psychology.

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