Privacy Policy

Introduction

Welcome to Beachside Physiotherapy and Psychology. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, https://www.beachside-physio.com.au, or use our services.

Information We Collect

Personal Information:

• Contact Details: Name, email address, phone number, and postal address.
• Health Information: Medical history, treatment records, and other health-related information you provide to us.
• Payment Information: Credit card details and billing information.

Non-Personal Information:

• Usage Data: Information about how you use our website, including IP addresses, browser types, referring pages, pages visited, and the date and time of your visit.
• Cookies: Small files stored on your device to enhance your browsing experience and analyze website traffic.

How We Use Your Information

We use your personal information to:

• Provide physiotherapy services and manage your treatment.
• Schedule and confirm appointments.
• Communicate with you regarding your care and our services.
• Process payments and manage billing.
• Improve our website and services based on user feedback.
• Comply with legal and regulatory requirements.

How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information:

• Encryption: Data transmitted to and from our website is encrypted using Secure Socket Layer (SSL) technology.
• Access Controls: Personal information is accessible only to authorized personnel who need it to perform their job functions.
• Data Storage: We store your information on secure servers protected by firewalls and other security technologies.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
• Legal Requirements: We may release information when required to comply with the law, enforce our site policies, or protect our rights, property, or safety.

Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain legal obligations.
• Restriction: Request restriction of processing your personal information.
• Objection: Object to the processing of your personal information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Beachside Physiotherapy and Psychology
Address: 2/70 Croydon st, Cronulla, 2330
Phone: (02)95440477
Email: beachsidephysio@gmail.com

By using our website and services, you consent to this Privacy Policy.